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Is Your Emirates ID Card Lost? Follow Simple Guide to Track Lost Emirates ID

Losing or suspecting the theft or damage of your Emirates ID can be concerning, but there’s a solution. You can request a replacement from the Federal Authority for Identity, Citizenship, Customs, and Ports Security (ICP) promptly. 

The new card will carry the same expiration date as the lost or damaged one, ensuring continuity. However, if you’re uncertain about obtaining a soft copy of your Emirates ID, you can read my guide to download your Emirates ID.

What To Do If You Lost Emirates ID

Important Steps to Take If You Lost UAE ID

First, there are some important things you have to do if you lost your Emirates ID card.

Step 1: Report the Incident Immediately

The first and most important step is to report the loss or theft of your Emirates ID without delay. By reporting the incident, you create a vital record that can be used as proof in case the stolen ID is misused. 

Head to the nearest ICP Customer Happiness Centre to report the incident and request deactivation of the lost or stolen card. If you don’t have a copy of the lost ID, ask ICP for ID number confirmation. 

Additionally, if your card is damaged, bring the old card with you. Ensure you bring along your identification papers to verify your identity during the reporting process.

  • For UAE nationals: Present an original valid passport along with a family book.
  • For GCC nationals: Provide documentation confirming residency in the UAE.
  • For expatriate residents: Bring your original passport stamped with a valid residency permit.
  • For lost IDs of children under 15: Parents must furnish the original birth certificate of the child along with a colored passport photo against a white background.

Step 2: Deactivate the Lost or Stolen Emirates ID

After reporting your lost or stolen Emirates ID, the next step is to deactivate it to prevent unauthorized use. Failing to take this action could lead to potential risks, such as fraudulent transactions or misuse of your identity. To deactivate your ID, you have several options. 

  1. You can visit typing centers or happiness centers located throughout the UAE. Use Google Maps or a search engine to find the nearest center, and then submit your deactivation request in person. 
  2. Alternatively, you can call the Emirates ID center helpline at 60052 2222. Follow the instructions to choose your preferred language and report the incident of a lost or stolen ID. 
  3. Speak with a customer care representative, provide details of the incident, and request to block your Emirates ID to safeguard against misuse.

Step 3: Submit Report for Damaged Emirates ID

If your Emirates ID is damaged, it is necessary to request a new one as damaged IDs are not accepted for any services in the UAE. Emirates IDs are advanced identity cards, so having a valid, readable, and intact card is crucial. 

If your Emirates ID is difficult to read or broken, submit a request for a new Emirates ID to ensure you have a valid identification card.

How to Replace a Lost, Stolen or Damaged Emirates ID card?

To replace a lost Emirates ID in Dubai, follow these steps:

Step 1: Visit an ICP Customer Happiness Centre to report the loss and request deactivation of the card. Ensure you obtain an ID number confirmation and a copy of the lost ID.

Step 2: Bring a valid form of identification:

  • For UAE nationals: Original valid passport and family book.
  • For GCC nationals: Document proving residency in the UAE.
  • For expats: Original passport stamped with a valid residency permit.

Step 3: Fill out an application form for a new EID, which can be done via the UAE ICP app.

Step 4: Pay the replacement card fees, which are Dhs300 for the new card, plus an additional Dhs40 for online applications. If you opt for express service, an extra Dhs150 fee applies.

Step 5: Await a text message from ICP indicating the delivery date of your card, typically within 48 hours for regular service and within 24 hours for express service.

Step 6: Contact Emirates Post to arrange the delivery of your new Emirates ID card.

You can check detailed guide on Emirates ID Fees

Apply With AMER 24/7 Service

To apply for a replacement Emirates ID through AMER’s 24/7 service, follow these steps:

1- Ensure you have the necessary documents:

  • A recent photo of the applicant, passport-sized, with a white background.
  • A copy of the previous Emirates ID that is easy to read.
  • A valid copy of your passport.

2- Pay the required fees: AED 562 for Emirates ID replacement. Additionally, there is a fee of AED 300 for replacement of a lost or damaged ID, along with application fees of AED 70 if applying through typing centers or AED 40 if applying through the eForm on the ICA website.

3- Visit the AMER website portal by clicking on this link: https://amer247.com/formEmirateId/emirates_id_replacement_lost

4- On the website portal, fill out the form with your details, including your name, sponsor name, mobile number, WhatsApp number, etc.

5- Submit the form by clicking on the submit button.

6- Await further instructions from AMER regarding your Emirates ID replacement request.

After submitting your Emirates ID replacement application, you will receive a text message from ICP informing you of the status of your application and the expected delivery date. 

The ID card will be issued within 48 hours of submitting the replacement application. If you applied for express service, you will receive the ID card within 24 hours of submitting the application. 

Once you receive a message from ICP indicating the availability of the card, contact Emirates Post to arrange for the delivery of your new Emirates ID card.

You can track your ID through Zajel.

Frequently Asked Questions

What to do if your Emirates ID is lost?

If your Emirates ID is lost, you should take immediate action to report the incident to the relevant authorities, such as the Federal Authority for Identity, Citizenship, Customs, and Ports Security (ICP). You can do this by visiting an ICP Customer Happiness Centre and submitting a request to deactivate the lost ID. Additionally, make sure to obtain an ID number confirmation and a copy of the lost ID for your records.

What is the procedure for lost emirates id

The procedure for a lost Emirates ID involves several steps. First, report the loss to an ICP Customer Happiness Centre to deactivate the lost ID. Then, provide necessary identification documents, such as a valid passport or residency permit, to initiate the replacement process. Fill out an application form for a new Emirates ID, either through the UAE ICP app or at a typing center. Pay the required fees for the replacement card, which may include a standard fee of AED 300 plus additional charges for express services. Finally, await a text message from ICP with the delivery date of your new Emirates ID.

How to track Emirates ID if lost

To track your Emirates ID if it’s lost, follow the steps outlined in the replacement procedure. After reporting the loss and submitting a request for a new ID, you will receive a text message from ICP with the status of your application and the expected delivery date. If you opt for express service, you can expect to receive the ID card within 24 hours of submitting the application. Once notified by ICP of the availability of the card, contact Emirates Post to arrange for its delivery.

My Emirates id is lost how to get new one

If your Emirates ID is lost, the procedure to obtain a new one involves several steps. First, report the loss to the relevant authorities and submit a request to deactivate the lost ID. Then, provide necessary identification documents, fill out an application form for a new Emirates ID, and pay the required fees. Once the replacement application is processed, you will receive a new Emirates ID card with the same expiry date as the lost one.

Haris Ali
About the author

I'm Haris Ali, and I've been working with identification documents in the GCC countries for over 8 years. I've gained valuable experience from working with various government authorities in the region, especially with documents like the Emirates ID.

In my free time, I enjoy playing cricket and exploring new destinations around the world.

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