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Emirates ID Change Mobile Number – How You Can Do It?

Your Emirates ID is essential in the UAE. It contains all your personal information and is crucial for various services like banking and healthcare. 

To ensure it functions properly, it needs to have your current mobile number. This is because whenever you sign up for a service, they send a verification code to your phone. 

If the registered number isn’t yours, it’s important to update it to avoid any issues. When you initially apply for your Emirates ID, they ask for your mobile number then.

How To Change Mobile Number In Emirates ID

How to Update Mobile Number in Emirates ID via ICP Smart Services?

Updating your mobile number on your Emirates ID is important for keeping in touch and accessing important services. Thankfully, it’s a simple process with ICP Smart Services. Here’s what you need to do:

Step 1: Visit the ICP Smart Services Website

Head to the official ICP Smart Services website by clicking on the link: https://smartservices.icp.gov.ae/echannels/web/client/guest/index.html#/dashboard?categoryId=13 

and find the section labeled “OTHER SERVICES – PERSONAL INFORMATION – UPDATE.” Click on “Start Service” to get started.

How to Update Mobile Number in Emirates ID via ICP Smart Services?

Step 2: Fill in Your Personal Information

Provide details like your nationality, select “File Type” (choose Visa), and enter your File Number (Dubai residents use 3 sections, others use 4). Input your Emirates ID number, name, passport number, date of birth, last entry date to the UAE, and email address.

Emirates ID Change Mobile Number - How You Can Do It?

Step 3: Update Your Mobile Number

Enter your new mobile number in the designated field. You’ll receive a One-Time Password (OTP) on your new number for verification. Once you’ve verified the OTP and completed the captcha, click “Proceed.”

Emirates ID Change Mobile Number - How You Can Do It?

Step 4: Review Your Application

Take a moment to review all the information you’ve provided to ensure it’s correct.

Step 5: Pay the Fee

Check over your application again and proceed to payment. The fee for changing your mobile number is AED 53. Once payment is made, you’ll receive an email invoice.

Step 6: Confirmation

Once you’ve completed the process, the authorities will update your mobile number. This typically takes 2-7 days. Keep an eye on your Emirates ID for any updates. If your application is rejected, you’ll receive a refund.

If you wondering to Update your Emirates ID on DU, you can read my detail guide on it.

Updating Mobile Number in Emirates ID via ICP App

Updating your Emirates ID mobile number is easy with the UAEICP app. Let’s go through each step:

Step 1: Get the UAEICP App

Download the UAEICP App from the Google Play Store (for Android) or the App Store (for IOS). Once downloaded, sign in using your ICP username and password.

Step 2: Update Your Info

In the app’s public info service, locate the “Update personal info” option and tap on it to begin.

Step 3: Fill in Your Details

Carefully fill out the personal information update form with your Emirates ID number, expiration date, and other required details. Double-check everything for accuracy.

Step 4: Change Your Mobile Number

On the next page, you’ll see your current mobile number. Input your new active mobile number. You’ll receive a One-Time Password (OTP) on your new number. Enter the OTP to confirm the change.

Step 5: Pay and Confirm

Use the app to pay for the mobile number change service securely. Follow the provided instructions for payment. Once completed, wait for a confirmation message on your new mobile.

Step 6: Track Your Emirates ID Status

Stay updated on your Emirates ID status by using the reference number. Look for the “Track Application” option in the ICP app and enter the reference number for real-time updates. You can also check the status of your Emirates ID in this website.

Frequently Asked Questions (FAQs)

Why do I need to update my mobile number in my Emirates ID?

Your Emirates ID is essential for various services in the UAE, such as banking and healthcare. Updating your mobile number ensures smooth communication and access to important services. It’s particularly crucial because verification codes for services are sent to your registered mobile number.

How long does it take to update my mobile number in my Emirates ID?

Typically, updating your mobile number in your Emirates ID takes 2-7 days for the authorities to process. However, it’s essential to keep an eye on your Emirates ID for any updates. If your application is rejected, you’ll receive a refund.

What happens if I don’t update my mobile number in my Emirates ID?

If you don’t update your mobile number, you may face difficulties accessing certain services that require verification via SMS. It’s essential to ensure that your Emirates ID has your current mobile number to avoid any issues with service access or communication.

How much does it cost to change the number in Emirates ID?

The cost to change the mobile number in your Emirates ID is AED 53. This fee applies whether you use the ICP Smart Services website or the UAEICP mobile app to update your mobile number.

Haris Ali
About the author

I'm Haris Ali, and I've been working with identification documents in the GCC countries for over 8 years. I've gained valuable experience from working with various government authorities in the region, especially with documents like the Emirates ID.

In my free time, I enjoy playing cricket and exploring new destinations around the world.

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