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Step By Step Guide For Etisalat Emirates ID Update

Updating your Emirates ID with Etisalat, one of the leading mobile service providers in the UAE, is important to avoid suspension or disconnection of your linked mobile numbers or accounts. This process is mandatory and can be completed quickly. 

In this article, I provide a simple guide to help you update your Emirates ID with Etisalat efficiently, ensuring that your mobile services remain uninterrupted. Follow our step-by-step instructions to easily keep your registration documents up to date.

Etisalat Emirates ID Update

How to Update Emirates ID in Etisalat?

Follow these steps to update your Emirates ID using the UAE Pass and My Etisalat apps.

Step 1: Set Up Your UAE Pass App and Account

Download the UAE Pass App: Ensure you have the UAE Pass app installed on your phone. This is the national digital identity for UAE residents and citizens.

Create and Verify Your UAE Pass Account: Follow the detailed guide provided in the app to create and verify your UAE Pass account.

Ensure a Valid Emirates ID: Make sure your Emirates ID is up-to-date and linked within the UAE Pass app.

Step 2: Register the New Emirates ID on Etisalat’s App

Download the ‘My Etisalat’ App: Available on Apple, Android, and Huawei devices.

Log In with UAE Pass: Open the My Etisalat app and log in using your UAE Pass credentials.

Log In with UAE Pass to Register the New Emirates ID

Confirm Login on UAE Pass App: Approve the login request on the UAE Pass app.

Update Your Emirates ID:

  • On the My Etisalat app’s homepage, click the ‘Update Now’ link in the reminder pop-up, or go to the profile icon and tap ‘Update my Emirates ID’.
My Etisalat app’s homepage, click the ‘Update Now’
  • Select ‘Continue with UAE Pass’.
  • Choose the account to update and tap ‘Agree and Continue’.
Select ‘Continue with UAE Pass’.

Accept Document Sharing: In the UAE Pass app, allow Etisalat to access your Emirates ID by tapping ‘Allow Document Sharing’.

Etisalat to access your Emirates ID by tapping ‘Allow Document Sharing’.

Review and Submit:

  • Return to the My Etisalat app, review your details, add your mobile number, and tap ‘Submit’.
  • Agree to the terms and conditions.
Agree to the terms and conditions and Submit


  • You will receive a confirmation SMS from Etisalat that your updated Emirates ID has been submitted and is being verified.
  • After a few hours, you will receive another SMS confirming that the registration is complete and your mobile number is now linked to your renewed Emirates ID.

How To Update Emirates ID In Etisalat Without Uae Pass?

To update your Emirates ID in Etisalat without a UAE Pass, you can visit an Etisalat Customer Care Center near you. By following this method, you can easily ensure that your Emirates ID is updated for mobile registration without the need for a UAE Pass. 

Simply bring your Emirates ID card to the customer care center, where the staff will assist you throughout the process. They will guide you through providing any necessary information or documents required for the update. 

Once the process is complete, you’ll receive confirmation that your Emirates ID has been successfully updated for mobile registration with Etisalat.

Check my detail guide on How to Update Emirates ID on DU.

Check my detail guide on Emirates ID Update by ADCB

Frequently Asked Questions

How to update Emirates ID for Etisalat SIM?

To update your Emirates ID for your Etisalat SIM, you can follow a simple process using either the UAE Pass App or the Etisalat Mobile App. First, ensure you have the UAE Pass App installed on your device. Then, log in to the Etisalat Mobile App using your UAE Pass credentials. Navigate to the Emirates ID update section within the app and follow the prompts to input your new Emirates ID details. Confirm the update, and you’re all set!

What happens if Emirates ID expires for Etisalat?

If your Emirates ID linked to your Etisalat SIM card expires, it may lead to suspension or disconnection of services associated with that ID. This means you may lose access to your mobile services, including calls, messages, and data. To avoid any interruption in service, it’s crucial to keep your Emirates ID updated and ensure it remains valid. If your ID has expired, you’ll need to renew it as soon as possible and update the details with Etisalat to continue enjoying uninterrupted mobile services.

Haris Ali
About the author

I'm Haris Ali, and I've been working with identification documents in the GCC countries for over 8 years. I've gained valuable experience from working with various government authorities in the region, especially with documents like the Emirates ID.

In my free time, I enjoy playing cricket and exploring new destinations around the world.

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