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Step by Step Guide for ADCB Emirates ID Update in 2024

To comply with the Central Bank of the UAE’s regulations, all banks in the region must keep valid ID documents and information for their customers. This is part of the KYC (Know Your Customer) process, which helps banks verify the identity and address of their customers. The KYC process is important to make sure that bank services are used properly and not misused.

In this guide, I will explain how you can update your Emirates ID in ADCB bank using three methods: the website, the ADCB App, and an ATM card. Follow these simple steps to keep your information up-to-date.

First Check the Status of Your Emirates ID Now.

ADCB Emirates ID Update

How To Update Emirates ID In ADCB Bank

You can keep your Emirates ID details updated in ADCB Bank by following these easy instructions.

Method 01: Update Emirate ID in ADCB Online

Updating your Emirates ID online with ADCB is a simple process. Here’s a step-by-step guide to help you:

  • Start by visiting the ADCB bank website. Simply click on the provided link to get started.
  • Once on the website, locate the option for updating your KYC (Know Your Customer) documents. Click on “Upload Your Documents” to proceed with the process.
Update Emirate ID in ADCB Online
  • You’ll be presented with an ADCB Emirate ID Update Form to fill out.
  • Choose your customer ID or debit/credit card number.
  • Enter you CID number if your choose CID option.
  • Enter your registered cell phone number, the same one used to open your ADCB bank account.
  • Complete the security captcha.
  • Agree to the terms and conditions, then click “Submit.”
presented with an ADCB Emirate ID Update Form to fill out.
  • Expect a verification SMS on your registered cell phone number. 
  • Enter the OTP code to verify your identity.
  • You’ll be prompted to choose which document you want to update, either your Emirates ID or passport. Opt for the Emirates ID option if that’s what you’re updating.
  • Provide your Emirates ID number and its expiry date.
  • Upload clear pictures of both the front and back sides of your Emirates ID card. Ensure each file is not larger than 2 MB.
  • Review the uploaded pictures to ensure clarity, then click “Confirm” to proceed.
  • Now, enter your passport number, expiry date, and date of birth. Upload a clear picture of your passport and confirm the upload.
  • Once both your Emirates ID and passport pictures are successfully uploaded, you’ll receive a notification confirming the update.

Method 02: Update Emirate ID in ADCB Mobile App

If you’re using ADCB Bank and need to update your Emirates ID or passport information, don’t worry. I’m here to help you with a simple guide. 

Whether you have a savings account or any other type of account with ADCB, keeping your information updated is important. Follow these steps to update your Emirates ID using the ADCB Bank application.

When your Emirates ID or passport is about to expire, you will receive a notification on your registered mobile number. You will also see a notification when you open the ADCB Bank app.

  • Launch the ADCB Bank application on your phone. Look for the “Update” option, which should be clearly visible on the main screen. Tap on this option.
ADCB Bank application Update option
  • After tapping the update option, you will receive an SMS with a one-time password (OTP). Enter this OTP in the required field within the app to verify your identity.
  • If your passport has expired, you’ll need to update its information.
upload Passport and Emirates ID
  • Enter the new expiration date of your passport.
  • Enter your date of birth.
  • Upload a picture of your passport. You can take a new picture with your phone or upload an existing one from your gallery.
  • Agree to the terms and conditions, then submit your application.
Enter the new expiration date of your passport.
  • Enter your Emirates ID number.
  • Enter the expiration date of your Emirates ID.
  • Upload a picture of your Emirates ID. Make sure to upload both the front and back sides.
  • Agree to the terms and conditions, then submit your application.
Enter the expiration date of your Emirates ID.
  • Once you submit the updates, you will receive a notification confirming that your Emirates ID and passport information have been successfully updated.

That’s it! You’ve successfully updated your Emirates ID and passport information with ADCB Bank. Remember, whenever your ID or passport is about to expire, you can follow these same steps to update your information.

Method 03: Update Emirates ID in ADCB ATM Machine

Updating your Emirates ID at an ADCB bank ATM machine is super simple! Even if you’re not using the ADCB mobile app, you can still get it done using your ATM card. Here’s how:

  • Find the nearest ADCB bank ATM machine. You can easily locate one nearby.
  • Once you’re at the ATM, insert your ADCB ATM card into the card slot.
  • Follow the instructions on the screen to enter your Emirates ID details. This typically includes your Emirates ID number and possibly other information.
  • Once you’ve entered all the required information, your Emirates ID will be updated in the ADCB bank system. 

Emirates ID Guidelines for Uploading

When uploading your documents, follow these guidelines to ensure clarity and accuracy:

  • Make sure all details on your document are clearly visible in the uploaded image.
  • Crop and align your documents to display only the necessary information, removing any unnecessary elements.
  • Ensure that all four borders of the document are clearly visible in the image.
  • Check that all documents are in a front-facing view and are not rotated or angled.
  • Keep the file size of your document under 2MB to ensure smooth uploading and processing.
Haris Ali
About the author

I'm Haris Ali, and I've been working with identification documents in the GCC countries for over 8 years. I've gained valuable experience from working with various government authorities in the region, especially with documents like the Emirates ID.

In my free time, I enjoy playing cricket and exploring new destinations around the world.

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